Less Lethal Protection and its customers will conduct a visible inspection of any item not already sealed in its original packaging before being sold.
All in-store items will have a tamper-proof tape seal before leaving the store. There are no returns once the seal or packaging has been tampered with or opened. If your item is damaged, you must file a claim directly with the Manufacturer within 10 Days of purchase. YOU MUST HAVE A RECEIPT. YOU are responsible for filing the claim with the Manufacturers directly. We will assist you if you’re experiencing issues.
Umarex, Homewrecker, Byrna® launchers and Byrna launcher accessories, other than its projectiles and Co2, that are damaged or defective when received will be replaced at no charge to the customer from the Manufacturer, provided that a Return Merchandise Authorization (RMA) is requested within ten (10) days of receipt and the product is shipped within five (5) days of the RMA issuance. Less Lethal Protection does NOT accept damaged returns.
This policy provides for replacement of goods that arrive damaged or defective upon inspection with new products at no cost to the customer. Defects or operational issues that arise after this period will be repaired in accordance with our standard limited factory warranty.
You may return your purchase within 14 days, providing the seal or its packaging has not been tampered with or opened. There is a 25% restock fee within 14 days and a 50% restock fee between 15 and up to a 30-day maximum.
ALL SALES ARE ABSOLUTELY FINAL ON PROJECTILES, CO2 CARTRIDGES, AND APPAREL ONCE IT LEAVES THE STORE.
Disclosure and Waiver: As a buyer, you should be aware that pepper balls are designed for self-defense and safety purposes. They are not toys and should be handled with care. Before purchasing pepper balls from Less Lethal Protection, LLC, our Policy requires a Valid Driver’s License or Photo I.D.
Product Details: Pepper balls are typically .68 caliber hard plastic spheres filled with an irritant powder. The powder is designed to burst upon impact.
Safety Considerations: Pepper balls are not to be taken lightly. They can cause injury or discomfort if mishandled or used irresponsibly. Always follow safety guidelines provided by the manufacturer and any local regulations. When testing pepper balls, use safety goggles and exercise extreme caution to avoid ricochets. Wind or air currents can affect the direction of pepper spray, so be mindful of your surroundings. Residue from pepper powder can get onto hands and skin, potentially affecting the user.
Legal Implications: Understand the laws and regulations regarding pepper balls, particularly since Massachusetts has legal restrictions on their use and possession. Remember that pepper balls are a tool for safety and defense, but they should be used responsibly. Always prioritize safety and follow proper procedures when handling and deploying them.
If you’re considering purchasing pepper balls from Less Lethal Protection, LLC, a License to Carry, F.I.D. Card, or a background check is not required. However, you must be 18 years old or older.
It is your responsibility to consult with a legal professional or law enforcement agency to ensure you are legally qualified to buy or be in possession of our pepper ball products, following local laws and regulations.
Monday: (Closed)
Tuesday: 11 AM–5 PM
Wednesday: 11 AM–5 PM
Thursday: 11 AM–5 PM
Friday: 11 AM–5 PM
Saturday 11 AM–5 PM
Sunday: (Closed)